Frequently Asked Questions

Pro American Roofing

FAQ’s

Our roofing experts will assess the condition of your roof during the inspection. If your roof has significant damage, leaks, or has reached the end of its lifespan, we may recommend a full replacement. Minor issues, such as small leaks or damaged shingles, might only require repairs.

We offer a wide range of roofing materials, including asphalt shingles, metal roofing, tile roofing, and flat roof options. Our team can recommend the best material based on your home’s architecture, budget, and climate.

The length of time depends on the size and complexity of the project, but most residential roof installations are completed within 1-2 days. We will provide a more specific timeline when reviewing the scope of work..

The lifespan of a roof depends on the materials used and proper maintenance. Unfortunately due to the extreme weather in Texas, most roofs require replacement every 7-9 years. However in other states most asphalt shingles typically last 20-25 years, while metal roofs can last 40-70 years. Our team can discuss the longevity of each material during your consultation.

We take care to protect your property by using tarps and other protective materials. Our crew also ensures a thorough cleanup after the project is completed, including removing debris, nails, and old materials.

Yes, we offer free, no-obligation quotes for all roofing projects. Our team will inspect your roof and provide a detailed estimate outlining the work required and associated costs.

After our team conducts an inspection, we typically provide your roofing quote within 24-48 hours, depending on the complexity of the project.

Absolutely! We encourage scheduling a free on-site inspection to ensure an accurate quote. Our roofing experts will assess your roof's condition and discuss the best options for repair or replacement.

Yes, we offer flexible financing options to make your roofing project more affordable. Our team can provide more details during the quote process.

Not necessarily. Even if your insurance company indicates minimal damage, contractors can take additional steps at no cost to you to ensure nothing was missed during the inspection. It’s important to have a thorough assessment to make sure all potential damage is accounted for.

In Texas, most insurance policies have a statute of limitations, giving you a limited time to file a claim for damage from a specific storm. Insurance companies are well aware of the size and dates of hailstorms, so if the damage doesn’t match the most recent storm or looks aged, they may deny part or all of your claim.

While 30-year shingles are designed for longevity, Texas’ extreme weather conditions—wind, rain, heat fluctuations, and cold—can cause significant wear over time. As your roof ages, it becomes harder to get a claim approved, so it’s important to address any damage as soon as possible.

Most homeowner and renters policies cover sudden and accidental water damage, like a burst pipe or broken washer hose. If mold grows on a damaged item, it would be covered. Policies usually won't cover damage from gradual leaks.

Most home policies don't cover water damage from gradual leaks or seepage, and that includes damage from mold. Mold from a flood would not be covered because home policies don't cover floods. You would need to add it to your policy or buy a separate flood policy.

It's generally OK to make temporary repairs. Don't make permanent repairs until you've talked to your insurance company.

Your policy should pay for the materials and labor you used to make repairs. But take pictures of the damage before doing any work.

Claims your file that the company didn’t pay. This includes the claims the insurance company denied because your policy doesn’t cover the damage.

Claims for damage from natural cases, including weather.
Your policy should pay for the materials and labor you used to make repairs. But take pictures of the damage before doing any work.

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